Publisher: Financial Times Press
In his book, People Analytics, Ben explains how measuring social networks and communication data can help organizations improve business performance and employee fulfillment. Drawing from his work at the MIT Media Lab and at Humanyze, Ben shares cases studies on how digital data, smart I.D. card data, and IoT device data can help organizations understand how their employees work to build a more effective, positive environment. Waber addresses crucial data privacy issues, encouraging organizations to allow employees to opt-in, aggregate and anonymize data, and not to record content. Ben shows how, with the right people analytics tools, organizations can improve workplace performance.